Note : Please note that any changes made to the original source code will be lost after updating to the latest versions.

WhatsDesk Application

Payments

To help manage billing and reimbursements separately.

  1. Custom Invoices
  2. Refund requests

1. Custom Invoices

  • A Custom Invoice is a personalized billing document created specifically for individual customers, allowing businesses to tailor charges, descriptions, and payment details according to the customer’s needs.
  • It is used when standard invoices do not fit the unique requirements of a transaction, such as special services, custom orders, or adjustments.
  • Creation : Users can create a custom invoice by entering specific details like item descriptions, quantities, prices, taxes, discounts, and payment terms through the WhatsDesk application, ensuring accurate and flexible billing for each customer.

2. Refund Requests

  • Refunds are payments returned to customers when a transaction is cancelled, an overpayment is made, or a product/service is returned.
  • This section helps manage and track all refund requests and processed refunds within the WhatsDesk application.
  • In our WhatsDesk Application the refund payments will be showing in this page.
  • The refunds list table includes the following columns:
    Customer Name : Displays the name of the customer.
  • Amount : Amount refunded for the customer.
  • Refunded Date : Indicates the date on which the customer record was created.
  • Payment For: Payment for the refund request.
  • Actions: Provides options for further interaction, including viewing the customer's ticket history. Additionally, if the customer has been marked as violated, an option is displayed to un-violate the customer.